Customer enquiries
Classifies a request and prepares the next action.
I build practical AI agents around real workflows: finding information, preparing responses, updating systems and progressing tasks with clear human controls and privacy-conscious design.
Tell me which task you want to delegate →We start with a narrow responsibility and an outcome you can verify.
Classifies a request and prepares the next action.
Uses approved internal knowledge to draft a contextual reply.
Extracts document data and sends it to the right system.
Flags blockers and keeps an auditable trail for review.
We define what it may decide, what needs human approval, which data it may access and how every action is reviewed. If conventional automation is the better answer, I will say so.
We agree what useful looks like before discussing models.
Normal, ambiguous and stop-required cases all belong in the test set.
Every connection adds risk and maintenance, so each one needs a reason.
Usage, errors and exceptions guide the next decision.
A short first conversation separates a real AI opportunity from something that does not need custom development.
Discuss the workflow →